Welcome to Zenlion 2.0

Ok, this time it’s for real. I am not going back into vendor-land to run global channels or north america channels or even tv channels. I’m going to align all of my time to help drive performance based channel strategies for companies that are investing and building extended sales and delivery organizations through partnerships.

Ok, so big deal, how does this approach add true value to a channel team or leader that is trying to tune and optimize their channel strategies and execution? The one word I will use is ‘results’. I am a “RESULTANT”. If you are not willing to take your strategy into a deep level of tactical execution planning then you do not want my help.

If you have a vision that needs some deep, critical thinking, and some quick executional tactics planning to get in to land in your field sales teams and with your partners in the real world. I’m your man.

Partnership Resolutions for 2009

For me personally, 2008 was a year of “reckoning” but it definately help me find purpose, center and focus. This makes me extremely upbeat for 2009 and beyond personally and professionally. Personally, it was a time to take stock of what’s important in life. I know … it sounds kind of “mid-lifey”, and it was. Business wise, I come out towards 2009 true to my roots and re-invigorated about continuing my quest to better understand how to help businesses build, cultivate and execute complex partnerships to drive revenue, growth and marketshare. As always, in business it is my contention that effectiveness of partnership exectuion can be the way to differentiate in the marketplace. So here is my tip for making partnerships do what they should do; MAKE MONEY. There I said it, and I’m not sorry. Forget all the blah, blah about customer satisfaction and great worldly deeds. Partnerships should help you make money, if they acheive that goal the worldly goals and customer satisfaction should evolve natually. So my encouragement is to keep it simple:

Partnership Principles for 2009

- Pick the right partners, make sure they pick you too

- Have a compelling solution together that solves a problem that has a market

- Goal your teams on the success of the partner engagement and implementation execution; measure them

If you don’t have the three things above then don’t waste your time or your partners time. Go back to the drawing board and figure out how to get those 3 ingredients, then execute like mad until you win. Best of luck to everyone in 2009.

Happy Holidays

Sincerely, Steve Hale
Managing Partner – Zenlion Consulting

People Make Partnerships – Dedicated to Tracy Leonardo

Thought I’d leave a happy halloween message for you today. The message: Motivation through partnerships. I had the incredible pleasure and honor to work with a wonderful woman at Microsoft. Her name was Tracy Leonardo and she handled my enterprise partner program and partner marketing to the MSFT field sales teams, enterprise partners and our joint customers. Tracy died Wednesday from a battle with cancer on Oct 29th and I have been reflecting on how much she brought to my team and to the partners and people who were graced with her presence.

Tracy embodied motivation throughout her dynamic career at Microsoft. Why? Simply put…her attitude. Motivation can be fleeting, but in that moment when motivation thrives, it can move mountains. I see partnerships the same way, and when they work, they make changes in the world that are far greater than what could have been accomplished with one person, or one company alone. Tracy’s attitude embraced consistent and persistent motivation. Tracy exuded motivation to those around her, something that was not fleeting, something that stuck, something that was very, very real.

So the message…summon that intensity, call on that feeling you had when motivation made you greater than what you were the moments before you had it. And when you have it, share it with someone else and make the world a better place through that magic. Tracy…we’ll all miss you, but we will not ever lose the magic and motivation you brought and still bring to all of us. People make partnerships and that is a strong motivating force when it’s done right, whether person to person or company to company. Finding alignment in partnerships is key, but really believing and continuing to believe that what you are doing makes a difference, makes all the difference. Have a Happy Halloween, tell your kids to brush their teeth tonight, and compliment someone you don’t know.

All the best – Steve

It’s All Upside Now…

 

I have worked for Microsoft for 17 years running complex partnerships and ran the North America Partner Organization for F5 Networks in the security and application networking space. In the 20 years that I’ve been in the business building and driving partnerships the partnership business has never stopped growing. Ever. 

Think about it. Any company, economy or organization can have a tough time. In fact, the whole world is having a really, really tough time now, but with the right partnerships and the right execution plan partnerships create balance, scale and leverage. So when times get tough parterships can create the power you need to seize opportunity where weakness exists and partnerships can flourish. Be willing to admit where you need help and where you own the market and act aggressively to enable the right few partnerships to get you into opportunity your organization could not do alone. Define the strategy AND the execution plan and do it. The bomb dropped, the collateral damage is being cleared and the market is going to start rebounding. Somebody’s going to make ALOT of money in the next few months. So, it’s all upside now. Have the right partners, strategy and plan to be there first.

Steve Hale
CEO, ZenLion LLC
Enterprise Partnership Consulting
Focus, Plan, Attack

Partnerships are complex. Why bother?

Partnerships have an upside and a downside to them. The upside is well worth the persistence if done right and a complete waste of time and effort if done wrong. The downside can be more than a waste of time, it can result in being taken advantage of financially, ethically or purely from a resource cost point of view. Oh, and one other thing…one side of the partnership always had an upper hand. Be sure you know which is which.

So let’s examine why you want to develop a partnership first and foremost. Then we can work on how to build a high impact partnership and how to execute on that partnership to give you more than you can deliver yourself. Which, is the fundamental reason you partner in the first place. You develop partnerships to give your business more advantage, leverage and reach than your organization can produce in and of itself.

First things first. Find mutual goal alignment and shared upside. If the organization you want to partner with can give you advantage and you can give them advantage then clearly define what that is up front. It’s called gives and gets.  This might sound overly basic, but I have seen so many partnerships fail because they don’t get this fundamental premise done right from the get go. Also, even if you have the right goal alignment, the most important part by far, is having the resources on both sides to execute and measure the agreed plan.

“Hello World”… A new partnership is born.

 

When bringing partnerships online and public have a plan that is holistic. Meaning you’ve done 4 things with you partner: 1) Define clearly what are you selling together; 2) Train both sides of the partnership on how to sell the joint deliverable; 3) Build your marketing plan, no matter how basic; 4) Have a clear sales engagement strategy, goal, measure and review plan.

If you don’t have top down support on both sides and a review process that includes senior level executives to consistently and frequenly review the progress of the partnership then don’t do it.  Period.

Implementing Enterprise Partnerships

 

Ok, let’s start with the obvious.  Every high-tech vendor on the planet is trying to understand how to partner with large systems integrators and consulting firms to get them to recommend, sell and implement their stuff. Great…so we’re all in the same boat.  But what makes your company different, and why should any integrator or solution provider care?

Let’s get the easy stuff out of the way.  1) marketshare; 2) revenue; 3) technological relevance. Grand – if you are Microsoft, Oracle, SAP or Google you can skip the rest of this and go about buying your way into any SI/ISV or consulting portfolio.  But understand, even that approach doesn’t ensure short and long term success. For the rest of the human vendors on earth, strategy and execution (not just money) will be the difference between success and failure.

The bottom line. Winning the hearts and minds of the developers, consultants and engineers with your products or technologies is the only way to ensure dominance of your stuff over another vendor’s stuff in the partnering world.  Period.

Think about it. Systems Integrators and consulting firms sell enterprise solutions. An enteprise solution is not a shrink wrapped software product installed on a bunch of servers or desktops (although Microsoft would love to believe that). An enterprise solution is an embedded application with a set of processes, tools and reporting systems that are embraced top down and bottom up in a company to run the businiess. It becomes part of the DNA of that company. It makes the application a part of the fabric of that company.

You know it when you see it. And, it happens all the time, but often it’s hard to tell who is really wagging the dog when these decisions on critical applications get decided. There are usually a series of complex partnerships that either get created through planned partnerships with the customer, or more likely forced together because the customer demands that several vendors work together to make the whole investment work.

That is why Partner to Partner connections and business/technology development alliances are so important. ZenLion Consulting specializes in developing the cultural make up of these kind of partnerships through partnership planning and execution. Call ZenLion we will help you focus, plan and attack with strategy and executional results.